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Tracking Your Order

When you place an online order, you'll be emailed an order confirmation within a few moments. If you don't receive an order confirmation within an hour of placing your order, please reach out to us directly at contactus@kitchenstuffplus.com.

You'll also receive emails updating the progress of your order. The first email you'll receive is after everything has been picked, and then another once your order has been packed. Once your order has been shipped, we'll email you to let you know, including your tracking number, so you can track your order.

It can sometimes take Canada Post a full business day to process your order, so if there is no tracking information available, rest assured Canada Post is working on it.

If you were logged into your Kitchen Stuff Plus account when you placed your order, you can also check the status of your orders any time by logging in to My Account. Unfortunately, Guest Orders cannot be checked by logging into an account.

Forgot your account password? Retrieve it now.
 

For any other questions related to shipping, please check out our Shipping FAQs.