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COVID-19 Answers

We've got 3 ways for you to shop with us.

In-store

All stores are open for in-store shopping. Wearing a mask is optional for our customers and Sales Associates.

Click & Collect

Shop online, choose the store you'd like to pick up your stuff from, and don't wait for shipping. The good news is, you should be able to pick your stuff up the same day. Our Click & Collect page has all the info you need.

Web Store Open 24/7

Our web store is open 24/7! Explore the same great deals you would find in-store from the comfort of your couch!

 

Expected shipping times

We are working closely with Canada Post, however please be advised that estimated shipping times may take longer than usual.

 

Warehouse Outlet

Check out our Warehouse Outlet in Brampton page for the latest info. 

 

We are here to help

If there are any questions we’re missing or something you would like to share, please visit our Contact Page to find out all the ways you can get in touch.

 

Returns

FAMILY DAY: Monday February 15, 2021. All stores will be closed for Click & Collect Pick Up.

All stores are now open, and regular Return Policies still apply.

Our stores at Eastgate Mall, Erin Mills Mall, Bramalea City Centre, Pen Centre, Scarborough Town Centre, Cookstown Outlet, and White Oaks Mall are open as of June 30 – we will extend the return policy at these locations until July 30, 2021. Our regular return policies still apply.

We will accept returns for any purchases made between April 8, 2021 and June 11, 2021, until July 11, 2021. Our stores at Eastgate Mall, Erin Mills Mall, Bramalea City Centre, Pen Centre, Scarborough Town Centre, Cookstown Outlet, and White Oaks Mall are temporarily closed, therefore we cannot accommodate returns at these locations at this time. We will extend the return policy at these locations until 1 month after these stores reopen, or you are welcome to return your purchase at any other location. Our regular return policies still apply.

RETURNS: Our Cloverdale Mall store does not have storefront pick up, therefore we cannot accommodate returns, and can only accept debit or credit card for payment at this time (at this locations). Our stores at Eastgate Mall, Erin Mills Mall, Bramalea City Centre, Pen Centre, Scarborough Town Centre, Cookstown Outlet, and White Oaks Mall are temporarily closed, therefore we cannot accommodate returns at these locations at this time. We will extend the return policy at these locations until 1 month after these stores reopen, or you are welcome to return your purchase at any other location. The regular return policies still apply, see here.

RETURNS: Our Cloverdale Mall store does not have storefront pick up, therefore we cannot accommodate returns, and can only accept debit or credit card for payment at this time (at this location). Our stores at Eastgate Mall, Erin Mills Mall, Bramalea City Centre, Scarborough Town Centre, Cookstown Outlet, Pen Centre, and White Oaks Mall are temporarily closed, therefore we cannot accommodate returns at these locations at this time. We will extend the return policy at these locations until 2 weeks after these stores reopen, or you are welcome to return your purchase at any other location. The regular return policies still apply, see here.